Social Media
Free, safe and anonymous online support for adults (18+). Qwell offers online counselling, community support and self-help articles. Adults can access live chat counselling until 10pm, 365 days a year.
Qwell is currently only available in these areas of the UK:
- Cumbria
- Kensington & Chelsea
If Qwell is in your area and you want some advice or someone to talk to, then please click on the link below.
What is Qwell?
Our Social Media
We have a Facebook profile where adults can find out more information about Qwell and the service we offer
- We cannot provide counselling on social media
- This includes both comments and private messages
- If Qwell is in your area you can access free online counselling through our website
Qwell uses social media and advertising to raise awareness about our service.
You may see Qwell on the following platforms...
Social Media is Public
Social media is public. Make sure you think before you post, comment or like anything. Remember that what you do online can be seen by others.
Staying Safe Online
Comments Policy
If you choose to follow our Facebook page please remember:
- Likes may appear on your newsfeed
- Comments may appear on your newsfeed
- Your profile may be seen by others depending on your privacy settings
Social media is a great tool, but it's important you stay safe online.
Below you'll find some ways to protect yourself from danger when you're using social media.
Think twice before you share something online
Protect your passwords
Be careful about who you talk to online
Understand what you can do to stay safe online
Remember that social media is public. Don't share anything that you would not be comfortable with your family or friends seeing.
Don’t post content that gives away any information about where you live or your personal details.
Use complex passwords so that others cannot guess your login. Always keep your passwords to yourself and change them regularly.
Be very cautious about who you decide to chat to online. If you do not know somebody and they attempt to talk to you online - ignore them, delete their request or block them.
There are a number of steps you can take to be safer online:
- Go to your privacy settings and make sure you have as many privacy options as possible selected. You can still chat to your friends but this will make it harder for others to see your activity.
- Remember that you can block, report or delete messages/comments online.
Please note that we reserve the right to remove any comments and block users who post content that we deem inappropriate.
We may also delete comments that put your privacy at risk including personal information, your address, and anything that discloses private information you have told a counsellor.
We will remove comments that are threatening, abusive, racist, sexist, homophobic or in any way insulting.
- If you don't want people to know that you follow us on Facebook then you can just read our content without 'liking' the page
- You can also avoid 'liking' and commenting on our adverts to protect your privacy from others
In crisis
Do you think a crime has been commited? Your local police force will be able to help you.
Mental health services are free on the NHS. Click the logo to find out more about the services available to you.
- We want all our followers to be treated with respect and therefore have zero tolerance towards abusive online behaviour
- Abusive comments will be immediately removed from any post
